[User industry] Major Japanese forwarder
[Place of use] Warehouse site in Singapore
[Use Case]
CargoNote is used to digitize pre-shipment cargo inspections during the process of loading cargo into export containers. Following the check procedures specified by each shipper, on-site workers efficiently use their smartphones to check the condition of the cargo, take photos, record, and report. Currently, the system supports nearly 10 shippers, and a system has been established that can reliably operate even with different instructions from each. Furthermore, the task of creating photo-attached reports, which was previously done manually by customer service representatives, is now automatically output by CargoNote as soon as on-site work is completed, resulting in a significant reduction in labor hours and instant reporting.